Gedächtnisallee 5
D-92696 Flossenbürg

+49 9603-90390-0

Privacy Policy

The Flossenbürg Concentration Camp Memorial takes the protection of personal data very seriously. We want you to know if and when we store which data and how we use it. We have taken technical and organizational measures to ensure that we comply with the privacy policy.

Use of Cookies

The internet pages may use in some places so-called cookies. They serve to make our program more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and by your browser. We do not collect personal information about cookies. Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Only the cookies for the implementation of our anonymized user statistics have a somewhat longer validity.
The use of our program is also possible without cookies. You can either disable the storage of cookies in your browser or enable notification when cookies are sent.

Collection of Personal Data

The information that you send us when filling in booking forms is used exclusively for booking purposes. You can have your data deleted at any time; we do not share this data with third parties and use the data collected for internal purposes only.
For applications with a user login (registration), the user-specific information is stored on the server side at the Flossenbürg Concentration Camp Memorial. Storing this information is to avoid repeated user authentication. For an archival request or a user request (i.e., registering for the Memorial Archives), personal data is collected. This data is needed to enable the search and commission of data as well as statistical evaluations with the help of advanced functions beyond access information.

Your Right to Delete Personal Data

You have the possibility to have your personal data deleted at any time. In order to do this, please contact us by phone or e-mail.

Storage of Access Data

Every time a file is requested from our program, access data is stored. Each record consists of: IP address, previous page (if transmitted by the web browser), file name, date and time, amount of data transferred, access status, and type of web browser. We evaluate the stored data exclusively for statistical purposes; a transfer to third parties, even in excerpts, does not take place.

Usage Analysis

We use Matomo, an open source software for the statistical evaluation of visitor access. Matomo uses a cookie that enables them to analyze your use of the website. The information generated by the cookie about your use of this website is stored on one of our servers in Germany and not disclosed to third parties. The IP address is anonymized immediately after processing and prior to its storage.

Objection to Data Collected by Matomo

Your visit to this site is currently captured through Matomo Web Analytics. You have the opportunity to prevent the actions you take here from being analyzed and linked. This will protect your privacy, but will also prevent the owner from learning from your actions and improving usability for you and other users.

Links to other websites

Our online program contains links to other websites. We have no control over their operators' compliance with privacy or other regulations.

Questions, Suggestions, and Comments

For questions, suggestions and comments on data protection, please contact us directly by e-mail.

The constant evolution of the Internet and the associated changes in existing legal norms mean that from time to time adjustments to our privacy policy are required. We will inform you about new features here.

Flossenbürg, October 28, 2019